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Cybersecurity

National Campaign against Online Frauds

Recognising the scale and growing sophistication of fraud, the ABBL and its Foundation took the initiative to launch a first national campaign in close collaboration with the LHC.

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Retail Banking

Bank Account Opening

At the ABBL, we recognize this challenge of bank account opening and are actively working to make the process simpler, more transparent, and accessible for all types of legal entities operating in Luxembourg.

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ABBL - THE LUXEMBOURG BANKERS’ ASSOCIATION

Empowering You with Knowledge, Protection and Confidence

The ABBL is committed to helping individuals better understand the banking world and feel confident in their financial decisions. This dedicated section of our website is here to support you—whether you're opening your first bank account, seeking to understand your rights as a client, or learning how to spot online fraud.

Educational Toolbox

Money Odyssey

Money Odyssey, developed by the Fondation ABBL, is an educational game designed to help young people better understand the world of money, finance, and everyday financial decisions. Through an interactive and engaging journey, players discover essential concepts such as budgeting, saving, investing, and responsible spending, all while having fun.

Secher am Internet

The ABBL Foundation for Financial Education is committed to promoting financial literacy and digital security. In collaboration with the Luxembourg Tech School (LTS), we proudly support “Sécher am Internet” – an initiative designed to help individuals navigate the digital banking landscape securely and confidently.

One minute in finance

One Minute in Finance, a video series by the ABBL Foundation, offers short and clear explanations of key financial topics—all in just sixty seconds. From understanding your rights when opening a bank account to navigating mortgages, consumer loans, and protecting your personal data, these quick videos make financial education accessible and easy to grasp for everyone.

Publications

On this page, you’ll find practical and accessible publications by ABBL to help you navigate the world of finance with confidence. From guides on opening bank accounts and managing payments to rights in loans, disputes, and sustainable finance — our resources explain essential financial topics in clear, everyday language.

Useful links

Want to know more about financial education? The ABBL offers you brochures and videos on financial topics. Here are other materials that may be of interest to you.

Money Odyssey

Money Odyssey, developed by the Fondation ABBL, is an educational game designed to help young people better understand the world of money, finance, and everyday financial decisions. Through an interactive and engaging journey, players discover essential concepts such as budgeting, saving, investing, and responsible spending, all while having fun.

Secher am Internet

The ABBL Foundation for Financial Education is committed to promoting financial literacy and digital security. In collaboration with the Luxembourg Tech School (LTS), we proudly support “Sécher am Internet” – an initiative designed to help individuals navigate the digital banking landscape securely and confidently.

One minute in finance

One Minute in Finance, a video series by the ABBL Foundation, offers short and clear explanations of key financial topics—all in just sixty seconds. From understanding your rights when opening a bank account to navigating mortgages, consumer loans, and protecting your personal data, these quick videos make financial education accessible and easy to grasp for everyone.

Publications

On this page, you’ll find practical and accessible publications by ABBL to help you navigate the world of finance with confidence. From guides on opening bank accounts and managing payments to rights in loans, disputes, and sustainable finance — our resources explain essential financial topics in clear, everyday language.

Useful links

Want to know more about financial education? The ABBL offers you brochures and videos on financial topics. Here are other materials that may be of interest to you.

Frequent Questions

Will my bank or a public authority ever ask me for my credit card PIN codes or LuxTrust login details?

No — never, under any circumstance.

Because criminals cannot break bank security systems, they try to exploit what they see as the weakest link: you, the customer.
They use increasingly sophisticated and convincing scenarios to trick you into revealing your personal security information. Never share your codes or login details.

If you have any doubts, contact your bank directly or call its helpdesk to verify the request.

If you believe you may have been the victim of fraud, call:

For more information, visit www.cyberfraud.lu or consult:
https://staging.abbl.lu/consumers/protect-yourself/

Can I repay my mortgage before the end of the contract?

Yes, you can repay your mortgage early.

However, your bank may charge a fee to compensate for its financial loss. The amount of this compensation is strictly regulated by the Law of 23 December 2016, which sets clear limits to protect consumers.

For more details, visit:
https://staging.abbl.lu/consumers/mortgage-loans/
or www.letzfin.lu

Who has the right to open a basic payment account?

The Law of 13 June 2017 gives everyone the right to open a payment account with basic features, as well as access to the essential services that come with it.

This right applies to any person living in the European Union, regardless of their personal situation. It includes:

  • asylum seekers
  • homeless individuals
  • people without a residence permit whose expulsion is impossible

The list of institutions required to offer basic payment accounts is available here:
https://www.cssf.lu/en/payment-accounts/

Did you know?

53%

Only 53% of Luxembourg adults reach the minimum score to be considered financially educated, according to an OECD study

Why financial education matters

Elsewhere in the world of Financial Education

Enter Investipolis: The Game Where You Learn to Invest Wisely

It is undeniable that investors in Europe are are increasingly younger. In France, the supervisory authority, the AMF, launched a new campaign, “The Mysteries of Investipolis” on 5 November 2025 in cooperation with the OECD and the support of the European Commission. This new educational initiative, is inspired from the world of video games and comic books in order to appeal to a young audience.

Source: AMF France

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Master Your Money with LILO — The Digital Guide to Financial Well-Being

Rising living costs, digitalisation in the financial sector and increasingly complex financial decisions make money matters that affect us in all phases of our lives more relevant than ever.

Source: Banken Verband

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Empowering Teachers to Educate on Online Fraud — Hacker Hotline 2.0

Too many young people in Europe are not sufficiently informed about online fraud. With ‘Hacker Hotline 2.0’, the Belgian banking association, Febelfin, is launching a board game for teachers aimed at raising awareness among young people in a fun and entertaining way about the dangers of the internet and helping them to protect themselves.

Source: Febelfin

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